Fulfillment Center Overview
The Fulfillment Center’s top priority is to get orders ready while upholding our high standards for quality, speed, and accuracy. Our fast-paced, active roles are made up of four teams that each perform a core function: Reseller Order Fulfillment, Assembly, Direct Order Fulfillment, and Receiving and Putaway.
Your Duties and Responsibilities as a Fulfillment Specialist
As a Fulfillment Specialist, you are an industrial athlete. In this fast-paced, active role, your top priority is to get orders ready while upholding our high standards for quality, speed, and accuracy. You will also be responsible for advancing our warehouse processes by collaborating with other team members and actively contributing your ideas.
Receive and put away inventory
Operate power equipment
Assemble finished goods
Pick, pack, and prep customer orders
Load pallets onto trucks
Use scanners to read barcodes
View prompts on screens and follow directions
Troubleshoot problems and bring new ideas
Work Schedules
This is an hourly position located in Grand Rapids, Michigan. Full-time and part-time positions are available on first or second shift. Schedules are flexible. We are able to change employee start and end times or make special arrangements for scheduling conflicts.
Full-time
- Average of 40-45 hours per week
- Two 15-minute paid breaks
- 30-minute unpaid lunch
- Overtime may be required at times
Part-time
- Minimum of 20 hours per week
- Two Saturdays per month required
Opportunities to Grow
Each area of the Fulfillment Center has designated Support Specialists who exemplify the pace and discipline required for impressive work. They are considered the very best at what they do. They take on extra responsibilities like training other team members, answering questions, upholding work standards, executing specific projects, and taking on supporting tasks. There is no minimum amount of time required for someone to move into this kind of supporting role.
The Fulfillment Center is led by Team Captains who support the team by coaching employees, setting daily objectives, continuously improving processes and procedures in all areas, and coordinating with other teams within the company. There is no minimum amount of time that an employee must be with the company to become a Team Captain.
What It’s Like Working in Our Fulfillment Center
Surroundings: You will be working in a clean, organized warehouse around people and material handling equipment like order pickers, forklifts, and carts.
Noise level: It it generally quiet with occasional low-level noise coming from pickers and forklifts.
Safety: Safety is important to us and we take it seriously. The warehouse has designated walking and working areas, as well as guardrails in certain locations. We also provide safety training and protective gear such as vests, gloves, and floor mats.
Temperature: Our warehouse has heating and air conditioning. Temperatures are typically between 60 - 80F, but can vary depending on the season and location in the warehouse.
Dress code: Clothes should be comfortable to twist, lift, and bend in. Closed-toe shoes are required.
